Questions and answers
What is a Stockvel?
A Stockvel is a savings group of 3 to 20 people who agree to save the same amount every month. The Stockvel App keeps the money safe, keeps the record, and pays everyone out together.
Is this an investment?
No. The Stockvel App is a savings platform. We never promise growth. What you put in is what you get out.
Who holds my money?
Never one person. Your Stockvel's money is kept where no single member can touch it, and every movement is recorded in the app for all members to see. During the pilot, all payments are DEMO payments and no real money moves.
Can I take my money out early?
Only if every member of your Stockvel votes yes. That lock is what helps you actually save.
What if someone stops paying?
Fair Share protects you: everyone gets back exactly what they paid in, so no one gains from someone else's missed payments, and no one loses what they saved.
What is the smallest amount I can add?
R10, any time.
How many people can be in a Stockvel?
From 3 to 20 people. A Stockvel starts once 3 people have joined.
Can I join people I don't know?
Yes. Find a public Stockvel in Discover and send a request. Its admins decide whether to approve you.
What happens if I lose my phone?
Your money is safe. Get a new SIM with the same number, open The Stockvel App, and sign in with an SMS code and your 5-digit PIN. Chat messages from before may not show on the new phone, because they are locked to your old phone.
Is the chat private?
Yes. Chats are end-to-end encrypted: only the members of your Stockvel can read them. We cannot read them. If you report a message, your phone sends us that message and the 5 before it, so we can help.
What does it cost?
The Stockvel App is free during the pilot. We will tell you clearly, well in advance, before any fee starts.
Who is behind The Stockvel App?
The Stockvel App is a subsidiary of Equallyoked, a South African company.
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